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Transaction Policy

Last updated: March 2026


This document outlines the billing and payment practices for Lumi & Rae.

Accepted Payment Methods

  • Visa
  • Mastercard
  • Apple Pay
  • Google Pay
  • Shop Pay

All payments are processed in United States Dollars (USD).

Payment Processing

  • Payment must be completed in full at time of purchase
  • Orders will not ship until full payment is received
  • A declined payment confirmation does not constitute a confirmed order

Pricing & Taxes

  • All prices are listed in United States Dollars (USD)
  • Applicable taxes calculated at checkout

Secure Payments

  • All transactions use SSL encryption
  • We do not store full credit card details
  • All payment processors are PCI-DSS certified

Refunds & Chargebacks

  • Refunds and returns are handled in accordance with our Refund & Return Policy — please review it before making a purchase
  • Unauthorized chargebacks will be disputed
  • Contact us first for any billing issue

Fraud Prevention

Lumi & Rae reserves the right to cancel or hold any order suspected of fraudulent or unauthorized activity. If your order is cancelled for this reason, a full refund will be issued to your original payment method.

🏪Contact Information
Store Name
Lumi & Rae
Website
lumi-rae.com
Email
support@lumi-rae.com
Phone
+1 (518) 815-9000
Company Address
418 Broadway #6101, Albany, NY, 12207, USA
Service Hours
Mon–Fri 09:00–17:00 EST
Response Time
Within 24 hours

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