Contact Us
For questions about an order, a product, shipping, or returns, contact customer support. Response time is within 24 hours on business days.
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Service Hours
Mon–Fri 09:00–17:00 EST
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Response Time
Within 24 hours
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Business Address
418 Broadway #6101
Albany, NY, 12207, USA
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Have a question? Check our FAQ page first
We've answered the most common questions about orders, shipping, and returns.
Need Help With Something?
Order Status
Waiting for your tracking update? We've got you covered — use our Track My Order page for live updates.
Returns & Sizing
Something not right? Wrong size? We'll make it right — see our Return Policy for all options.
Product Questions
Wondering about fit, fabric, or sizing? Send us a message and we'll help you find your perfect match.
Styling Advice
Not sure which dress suits your occasion? Let us help you find the one — we love helping you get dressed.
Quick tip: If you're contacting us about an existing order, please include your order number so we can assist you faster. You'll find it in your confirmation email.